Sign in with your admin username and password.
Update the password for your own admin account.
Superadmins can edit, delete macros, and manage other admin accounts. Editors can edit and add macros, but can't delete macros or manage admins.
Anyone with a company email at one of these domains can view (but not edit) the macro list β no password needed. Admins still sign in separately with a username & password.
OAuth credentials from Google Cloud Console, so "Sign in with Google" works on the access screen. Register this exact redirect URI in Google Cloud Console:
Sign in with your Platinumlist Google Workspace account to view internal support macros.
Which format do you need?
Which format are you importing?
Upload the latest macro-name export from Intercom (a .csv with one "Macro Name" column). This only renames matched macros (briefs are kept) and adds brand-new ones β nothing is ever deleted automatically. Macros not in this file just stay as they are.
Generate AI briefs & keywords for all your macros so you can search by content.